PBU Order Cancellation Policy
At Pipe Band Uniform Company, we strive to provide you with a seamless shopping experience. Should you need to cancel your order, please review our cancellation policy outlined below:
Order Cancellation:
Cancellation Window: You may cancel your order within 24 hours of placing it, provided that the items have not already been processed or shipped. To initiate a cancellation, please contact our customer service team as soon as possible.
Contact Information: To cancel your order, please provide your order number and the reason for cancellation. You can reach our customer service team via email or phone.
Custom Orders and Special Requests:
Non-Cancellable Items: Please note that custom-made orders and special requests are non-cancellable once production has begun. We will notify you if your order qualifies as a custom order at the time of purchase.
Refund Process:
Refund Timeline: If your cancellation is accepted, we will process your refund back to the original payment method within 72 Hours. Please allow additional time for your financial institution to reflect the refund on your account.
Post-Cancellation Considerations:
Reordering: If you wish to reorder items after cancellation, we encourage you to place a new order through our website, email or phone.
Changes to Cancellation Policy:
Policy Updates: Pipe Band Uniform Company reserves the right to update or modify this cancellation policy at any time. Any changes will be communicated on our website.
Customer Support and Feedback:
If you have any questions or require assistance regarding our cancellation policy, please do not hesitate to reach out to our customer service team.
Email: inquiry@pipebanduniform.com
Phone:
Fill out: Contact Form
Thank you for reading Pipebanduniform's Order Cancellation Policy.